Orders are packed and shipped Monday-Satuonly. Most orders are processed and shipped within 3-5 business days, however, during periods of high demand such as sales and collection releases please allow up to 5-10 business days for your package to be processed and shipped. For International shipping please allow 7-21 business days. Orders placed on the weekend and holidays are processed on the next business day.
If we are unable to process your order due to inaccurate shipping/payment information, your order processing may be delayed an additional 2 business days. Out of stock items may take an additional 5 business days to process and ship.
Although, we wish we could accommodate all changes…we fulfill orders very quickly! Once your order has been confirmed, it’s not possible for you, or us, to change it prior to dispatch. Please ensure all your information is correct before submitting your order.
Unfortunately, our software does not allow us to adjust prices to finalized purchases. Once your order has been confirmed, it’s not possible for you, or us, to change it prior to leaving our facility. Please ensure all your information is inputted and correct before submitting your order, including your discount code.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. All items must have their original tags attached and be unworn and unwashed. Any exchanges must be for products of equal or lesser value. We will only exchange damaged or defective products. Please visit www.stnoapparel.com/pages/refund-policy for further assistance.
To request a return click this link below: https://track.shipstation.com/f/r/g/crYw9IGOKFlEm3ZnorBF5Yo0AdPa7n2H3wBlI2%2FcnfU%3D